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Frequently Asked Questions

What payment methods do you accept?

  • Visa / MasterCard / American Express
  • Apple Pay
  • Shop Pay
  • PayPal

How long does delivery take?

Orders are typically delivered within 2–7 business days after processing.
You'll receive a tracking link via email once your order has been dispatched.

Can I cancel or change my order after placing it?

Yes — but only if your order has not yet been processed or shipped.
Please contact us immediately at homilect@gmail.com or WhatsApp +44 07733723608 with your order number.

What should I do if my item arrives damaged or defective?

We’re sorry to hear that! Please send us clear photos of the item and packaging within 48 hours of delivery. We’ll arrange a replacement or refund depending on the issue.